预约参观：实地体验环境，与护理团队面对面沟通。 健康评估：医护团队量身定制照护计划，明确短期（1-2个月）或长期入住方案。
文件提交：身份证明、完整病历记录，并登记3位紧急联络人。
费用透明：涵盖住宿、餐饮、基础医疗及团体活动，可选增值服务（如中医理疗）。
我们的基础费用涵盖住宿、每日5餐（含下午茶与宵夜）、基础医疗护理及团体活动。额外服务如中医针灸、物理治疗或私人复诊安排需另行计费，详情请咨询客服。
我们的基础费用涵盖住宿、每日5餐（含下午茶与宵夜）、基础医疗护理及团体活动。额外服务如中医针灸、物理治疗或私人复诊安排需另行计费，详情请咨询客服。
是的，我们鼓励家属探访！探访时间为每日8:00 AM – 8:00 PM。为保障隐私，建议提前预约双人房或套房进行家庭聚会。
我们提供定制化餐饮，包括素食、低糖或无麸质饮食。入住前请告知护理团队长者的饮食需求。
全栋配备电动楼梯升降椅，公共区域设无障碍坡道与扶手，确保行动不便者安全通行。
请携带长者身份证件、常用药物、换洗衣物及个人护理用品（如眼镜、助听器）。禁止携带刀具或易燃物品。
我们设有认知训练活动（如拼图、记忆游戏），护理人员接受专业培训，通过温和引导和结构化作息减少焦虑。
短期入住适用于术后康复或家庭临时照护支援，费用按周计算；长期入住享月费折扣及优先房型选择。
可以！但需提前提交保健品清单供医护团队审核，避免与处方药物冲突。
春节、中秋等节日我们会举办家庭同乐活动，家属可提前报名参与。日常活动也欢迎家属陪同！
Tour & Consultation: Experience our facility and meet the care team. Health Assessment: Personalized care plan for short-term (1-2 months) or long-term stays.
Documentation: Submit ID, medical records, and 3 emergency contacts.
Transparent Pricing: Covers accommodation, meals, basic care, and group activities. Optional add-ons (e.g., TCM therapies).
The base fee covers accommodation, 5 daily meals (including tea breaks and supper), basic medical care, and group activities. Additional services like TCM acupuncture, physiotherapy, or private specialist referrals incur extra costs. Contact us for details.
Our 24/7 nursing team conducts twice-daily health checks (blood pressure, glucose, oxygen levels). We partner with local hospitals for emergency transfers, with ambulance support activated within 5 minutes if needed, and families notified immediately.
Yes! Visiting hours are 8:00 AM – 8:00 PM daily. For privacy, we recommend booking private rooms or suites for family gatherings in advance.
Yes, we customize meals for vegetarian, low-sugar, or gluten-free needs. Inform our team of dietary requirements during admission.
Motorized stairlifts and wheelchair ramps are installed throughout the facility for safe mobility.
Bring ID, medications, clothing, and personal aids (e.g., glasses, hearing aids). Sharp objects or flammables are prohibited.
We provide cognitive activities (puzzles, memory games) and trained staff use structured routines and gentle guidance to reduce anxiety.
Short-term stays (1-2 months) suit post-surgery recovery or respite care, billed weekly. Long-term stays offer monthly discounts and room priority.
Yes, but submit a supplement list for medical review to avoid interactions with prescribed medications.
Yes! We host family-friendly events for Chinese New Year, Mid-Autumn Festival, etc. Daily activities also welcome family participation.
